Centralized AI-Driven User Feedback & Complaint Management
Challenge Organizations often struggle to efficiently capture and act on user complaints and feedback. Fragmented communication channels, inconsistent reporting, and lack of structured inputs lead to delayed resolutions, reduced customer satisfaction, and missed opportunities for improvement. Our Solution We implemented a Centralized AI Feedback Management System that streamlines how user issues and suggestions are […]
AI-Powered Release and Documentation Management
Challenge Release managers and development teams often face fragmented information while planning releases and drafting Change Requests (CRs). Tracking the latest release updates, linking Jira tickets, and preparing comprehensive release notes is time-consuming. Additionally, technical documentation and release notes are scattered across multiple platforms, making knowledge discovery slow and inefficient. Our Solution We implemented […]
Personalized Product Recommendations with AI/ML
Challenge Model that recommends ‘new products’ based on product’s popularity and customer’s existing product portfolio. Our Solution Developed personalization ML Model from scratch for recommending medical equipment based on user portfolio, users order history, location and usage pattern. Features Cross Selling – recommend new product based on product popularity and customer portfolio Must […]
Tackling Massive Unstructured Document Processing with Gen AI
Challenge Professionals such as auditors, chartered accountants, and finance analysts are frequently challenged with the task of navigating vast, evolving and fragmented regulatory ecosystems, Data Size : 13.5 M pdf pages Our Solution Built AI solution that are query driven, centralized segmented data with domain intersects Built a contextual response with accurate and derive […]
Leveraging AI to Extract Critical Graph Detection and Summarisation
Challenge Manual analysis and interpretation of graph data can be time consuming, prone to errors and require specialized expertise. Existing methods rely on manual data extraction which can lead to inaccuracies and inefficiencies. Our Solution AI Powered Graph data analysis and Insights. Core Pipeline Flow Document Input → Chart Detection → Classification → […]
Accelerating Enterprise Innovation with Scalable Infrastructure as Code
Client A globally recognized, Singapore based publicly traded multinational corporation with operations in several continents countries. Challenges The client faced significant hurdles with their manual infrastructure management processes: Inconsistency: Manual configurations led to environment mismatches across development, staging, and production. Scalability: Rapid growth in data and application usage required frequent resource scaling, which was […]
Strengthening Data Platforms with Observability Tools
Client Collaborating with a fortune 500 client, renowned for its innovative and customer-focused solutions, we embarked on a mission to enhance the reliability and observability of a high-volume data platform. This platform processes large payloads from internal data sources, generates actionable insights, and exposes APIs for seamless integration with various business systems. Challenge With the […]
Transforming Sales Approvals with Power Platform
Challange The customer was using a legacy InfoPath-based solution to manage customer onboarding and sales approval workflows across 10 countries in the APAC region. With InfoPath approaching its end-of-life in 2026 and the workflows becoming increasingly difficult to maintain and customize with changing business needs, the customer needed a replacement solution that introduced no new […]
Streamlining Workflow Management with Power Apps and SharePoint: Enhancing Efficiency and Approval Processes
Challenge The client is utilizing Power Apps support portal designed to create various forms, which undergoes multiple levels of approval before being processed by the support team. However, the portal posed significant challenges for the administrator, particularly in managing SharePoint data—such as adding or removing users—and in efficiently extracting reports from the database. The primary […]
Conversational Financial Advisory Generative AI for CFOs
Client One of the leading Financial Advisory firm. They provide financial advisories across various critical domains such as accounting, taxation, commercial laws, banking laws, and treasury & risk management. They manage all the relevant documents for multiple countries as unstructured data. Challenge The client was reviewing all the documents one by one to identify […]